Questions? Here are the ones we hear most often

How does payment work?

The website is £495 one-off. You pay half when we start the project and the remaining half when the finished website is ready to go live. You’ll be able to look through the finished site and check the important details before launch.

Do I need to know exactly what I want?

Not at all — a few details about your business, the work you do and what you’d like the website to help with are plenty to get the conversation started. If you already have ideas, great; if not, we can talk them through with you.

Will I need to write my own website copy?

No — that’s part of what we’re here for. Tell us about the business, your services and the work you want to show, and we’ll turn that into the website copy. You’ll still get to check important details before anything goes live.

Can you use my own photographs?

Absolutely — photographs of your own work are one of the best ways to give customers a feel for the business. We can prepare them for the web and use them across the pages, projects and galleries where they work best.

What if I do not have many photographs?

That’s fine — show us what you have and we can work out where it will be most useful. A website can still come together well without a huge photo library, and you can always add more recent work later.

What happens when a customer sends an enquiry?

Their message lands in Trade Studio with the contact details they provided. You can add notes, record what you want to do next and keep track of anything that still needs a reply.

Can I update my website myself?

Yes — you can update services, areas, projects, galleries and business details through Trade Studio, as well as adding new photographs when you have more work to show.

Can I add completed jobs after launch?

Yes — a recent job can be added as a project with photographs and a short write-up, so the website can keep showing the work you’re doing now rather than staying frozen on launch day.

Do I need annual maintenance?

Only if you’d find it useful. Annual maintenance is available if you’d like our help with supported updates and website work, but Trade Studio itself keeps working without it.

Is there a monthly Trade Studio subscription?

There isn’t a separate monthly Trade Studio subscription. Trade Studio comes with the website, so there isn’t a separate monthly Trade Studio subscription after launch. Your domain and hosting providers will still have their normal renewal charges.

Where will my website be hosted?

Your website can be installed on compatible hosting arranged separately from the Trade Studio package. When the site is ready, we’ll let you know what the hosting needs to support.

Will my domain be registered in my business name?

Yes — your domain stays with the provider you choose and uses your own business details, so it remains part of your business rather than being held inside Trade Studio.

Is Trade Studio built with WordPress?

There isn’t a separate monthly Trade Studio subscription. Trade Studio is its own website system, built around the way trade businesses use services, projects, photographs and enquiries. You don’t need to learn WordPress to keep the site current.

Can Trade Studio replace my existing website?

Yes — we can build the new site while your current website stays where it is. When the new one is ready, we can look at the existing page addresses and anything worth carrying across before it goes live.

Can the design be changed later?

Yes — the content and design are kept separate enough for a compatible new look to be introduced later without starting again with every service, project and photograph.

How long will the build take?

Once we’ve had a chat about what the website needs and seen the material you already have, we can give you a sensible idea of timing. It will vary with the size of the site and anything still needed to finish it.

Will my website appear on Google?

We’ll put the usual foundations in place, including page titles, descriptions, sitemap information and useful service or area pages where they make sense. Search positions also depend on things like location, competition, reputation and your Google Business Profile, so nobody can sensibly promise a particular position.